Box Office & Theater Info

Tickets for performances at both the Weinberg Center and New Spire Arts can be purchased at the Weinberg Center Box Office located at 20 West Patrick Street, Frederick, MD 21701

Box Office Hours of Operation:

Tuesday–Wednesday, 10AM–4PM
Thursday–Friday, 10AM–6PM
Saturday, 10AM–2PM
Open One Hour Prior to All Performances

Call our Box Office at (301) 600-2828 or email us at [email protected].

FEES

ONLINE ORDERING ($3.25/ticket + $5 for the order)

Online Per Ticket and Per Order Fees are not applicable to any FREE Event.

POSTAL MAIL DELIVERY $3 | Postal mail delivery charge is applicable for all orders.

PHONE ORDERS $5 for the order

IN-PERSON AT BOX OFFICE No Fees

*some exclusions and variances may exist for some events

BACKPACKS | BAGS

The Weinberg Center for the Arts will no longer allow patrons to bring backpacks into the theater. All other bags/purses will be subject to inspection by security at all performances. No firearms are permitted within the theater at any time.

SEATING

Seating will begin no later than 30 minutes prior to the start of the event. Latecomers are seated at the discretion of house management. Reserved seated patrons must remain in the seats that have been purchased.

Accessibility & Wheelchair Seating

Visit our Accessibility page to learn more about wheelchair-accessible seats and ASL interpreted performances.

CAR SEATS & STROLLERS

Car seats may not be placed in an aisle; the child must be placed in a lap or a seat must be purchased to accommodate a car seat placement. Strollers must be placed elsewhere in the venue to accommodate fire code regulations; they will be placed at the discretion of house management. Children Ages 2 & Under do not require a ticket and may be seated on a lap.

Policies

There are no refunds or exchanges (Member exclusion – exchanges for future performances, 48 hours prior); all sales are final.

Refunds are only issued in the case of an event cancellation.

Tickets to all our events are sold only through WeinbergCenter.org exclusively, or through our box office (either in-person or by phone). The only noted exceptions to this are CertifiKID. Please be careful when searching for tickets online, as Third-Party/”Scalper” sites are often the first results to appear. If you purchase tickets from one of these sites, you are paying a much higher price than you need to. If tickets are purchased through these sites, the tickets may or may not be valid, and the Weinberg Center is unable to resolve any issue involving such a purchase. In cases of event cancellations/postponements, the Weinberg Center notifies the buyer of our tickets ONLY and not the buyers through these Third-Party sites. The following is a list (by no means a complete list) of known Third=Party/”Scalper” sites:

SeatGeek
VividSeats
Tickets-Center
TicketSales
TicketOnSale
Stubhub
EventTicketsCenter

If you are not on WeinbergCenter.org, then you are on the wrong website for purchases.

We recommend to all patrons that you provide us with an accurate postal mailing address, email address, and valid phone number. Should the need arise for us to contact you directly, we will try our email contacts first. Please make certain that emails are being received and are not being sent to Spam or Junk Email folders. Phone numbers are secondary. It is strongly encouraged of patrons to check their email prior to visiting us at least 24 hours before their arrival. If you are moving, please let us know so that we may update your information for future use.

When weather events occur and impact our performances, we will make announcements on our phone line immediately, (301) 600-2828, and post a notice here on our website as soon as we can. Furthermore, we will also send out an email notification to all patrons that purchased for the affected performance (provided we have your email on file). If time permits, we will also call all patrons that we have a contact phone number for.

In the event of inclement weather that prevents the artist/act from arriving at our venue, we will first attempt to reschedule the performance if possible. If you cannot make the new date, we will offer a refund for your tickets. If the performance is canceled outright, we will offer refunds for all ticket purchases. If you purchased your tickets by phone or via our website, additional fees that applied to your order may not be refunded.

Visit our Seating Chart page for info on seating at the Weinberg Center. New Spire Arts is a flexible black box theater that seats up to 275 people. Since all seating for this venue is sold as general admission, a detailed seating chart is not available.